
How to change visitor behavior
When working with wayfinding, especially in a tourism context, designing for other behaviours than navigation is often a part of the task. Most of the behaviours that are addressed are unwanted and are often related to trash, dogs and trespassing. They vary from place to place and are often very local. When designing to eliminate an unwanted behaviour in an outdoor environment, the first thing you absolutely need to do is collect data. A phrase such as “people throw trash eve